For over 50 years, we’ve helped thousands of teams and organizations do Root Cause Analysis (RCAs) with excellence.
In 1967, our founder Charles J. Latino built the first Reliability Department in the country at Allied Chemical. Since then, his desire to spread his Reliability concepts has reverberated around the world.
Charles’ group resolved a debilitating operational issue threatening thousands of jobs, leading to the formation of the formal R&D Reliability Engineering group.
The Reliability Center Inc. is founded when Charles leaves Allied to help other companies develop Reliability cultures of their own.
The first version of PROACT® software is developed to streamline RCA and investigation management for global enterprises.
Bob Latino succeeds his father Charles as CEO of Reliability Center, Inc. Bob shares his father’s passion for Reliability Engineering and expands the business over the next decade by entering the healthcare market and by broadening the company’s offerings.
PROACTOnDemand® - the Cloud version of PROACT® software, wins the product of the year award from Plant Engineering Magazine.
CEO Bob Latino along with brothers Mark and Ken, complete the Fifth Edition of their best-selling book entitled, Root Cause Analysis, updated with new cases studies, best practices, and correlations to the world of Safety.
Over five decades, we’ve helped hundreds of companies do tens of thousands of RCAs.
Companies and Team
We do all our work with excellence, while caring about the product, process and people.
We bias towards action and work hard every day, creating, building, training and improving.
We serve our customers by listening to their needs, building solutions that support their vision, and going the extra mile in supporting them.
We deliver value by applying experience, preparation and prioritization to all our work.
“I rank your organization as the best in the world at what they do and very often advise my clients to train on your software and methods. In 33 years I have come across none better.”
Director Of Operations at Lagniappe Professional Services
“I find the PROACT® templates to be extremely useful in getting projects up and running. Rather than beginning from scratch, the templates make it easier to complete my analysis.”
Sr. Reliability Engineer, Cliffs Natural Resources
CMRP Reliability Leader
RCA Specialist, SABIC
“Metallurgists know how to 'listen' to materials to know why they failed. But a damaged part is just part of the story. PROACT® is invaluable in helping me uncover all root causes.”