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Root Cause Analysis Training, Consulting and Software Since 1985

Reliability Services & RCA Software

Root Cause Analysis Training

PROACT® RCA Methods, FMEA, Human Error Reduction, Lead Investigator Certification, Basic Failure Analysis & Failure Scene Investigation. No software needed. Learn More

Reliability Consulting Services & Facilitations

RCI consultants work with Investigative Teams to help identify and solve failures they are experiencing. On-Site or Online mentoring and guidance can be provided to ensure the failure is resolved and doesn't recur. Learn More

PROACT® RCA Software Solutions for Industry & Healthcare

PROACTOnDemand® SaaS RCA Subscriptions - Easily accommodates other RCA methods, PROACT® RCA Enterprise for Networks & Readmissions Priority Action Planning Software for Healthcare.Learn More

RCI's Highlights...

Join a FREE Root Cause Analysis Webinar

PROACT® Root Cause Analysis and RCA Templates webinars will help you understand where to start your RCA and manage the RCA process. For Industry & Healthcare. Register Today!

Robert J. Latino - CEO's Message

Learn what sets Reliability Center Inc. apart from the others. All RCA Movies

    What Our Clients Say

  • "We validated the Logic Tree methodology after learning about it through Bob Latino's article, Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference? The Logic Tree Approach is now our system standard, and we've adopted the PROACT® software as well. Our system goal is to make our RCA's more proactive and to capitalize on the RCA lessons learned to prevent harm across the system. The Reliability Center staff has been very responsive to our training and software needs over the years."

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    David AllisonDirector/Patient Safety - PeaceHealth

  • "We have gotten so much more from our analysis using PROACT. What was usually a long drawn out process has been significantly streamlined. Using the program has been a great educational tool for our organization from the clinical side to hospital information system analysis to maintenance engineering."

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    Anne FloodDirector Risk/Quality - Union Memorial Hospital/MedStar

  • "The PROACT methodology has given us a truly logical, data-driven approach for root cause determination. PROACTOnDemand makes implementation of this methodology seamless across various user groups throughout our organization. The ability to upload supporting documentation for team review is an especially useful feature."

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    Matt ArndtSenior Reliability Engineer - Materion Brush Performance Alloys – Elmore

  • "Using the PROACT Methodology, we identified quite a few issues that perhaps would have remained unidentified with a less robust RCA process."

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    Rafael E. Campo, MDProfessor of Clinical Medicine, University of Miami School of Medicine, Chief Patient Safety and Quality Officer University of Miami Health System

  • "Your work (Reliability Center) has helped Cliffs Natural Resources to learn from their failures. The training and consulting in root cause analysis (RCA) has helped Cliffs pinpoint the underlying reasons for problems and paved the way to develop strategies for improving performance. Your (RCI) efforts have allowed Cliffs to have significant and widespread financial benefits. These efforts have specifically resulted in improved production, increased maintenance precision and improved business focus."

    cliffs Natural Resources

    Paul AndrewsReliability Engineer - Cliffs Natural Resources

  • "I've long known what an RCA is supposed to do, but not how to get there. Using the PROACT software helped to easily apply the RCA discipline to produce analyses that are robust and meaningful. In fact, PROACT helped uncover surprising causes buried in events that I thought I knew everything about"!

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    Mr. Tobias Gilk, M. Arch., President & MRI Safety DirectorMednovus™ SAFESCAN®, Leucadia, CA 92024 USA