About Robert J. Latino:
Bob Latino is an internationally recognized author, trainer, software developer, lecturer and practitioner of best practices in the field of Reliability Engineering and specifically in Root Cause Analysis. He has been facilitating RCA & FMEA analyses with his clientele around the world for over 25 years and has taught over 10,000 students in the PROACT® RCA Methodology.
Mr. Latino received his Bachelor’s degree in Business Administration and Management from Virginia Commonwealth University in Richmond, VA. Speaking engagements may include associated case study videos, articles and other quick reference materials.
- CHART Medical Malpractice Insurance Group: How Effective is Our Current RCA System?, Erie, PA, September 22, 2017.
- Georgetown University (GU) Doctoral Nursing Program: Online presentation on FMEA, Opportunity Analysis and RCA during a course on “Healthcare and the Law”. September 9, 2017.
- Vizient Insurance Program Meeting: Maximizing Quality & Safety, Minimizing Risk, Performing a Thorough and Credible RCA on a Complex Problem, Chicago, IL, April 26, 2017.
- Human Performance, Root Cause, Trending (HPRCT) Conference 2017: What’s Wrong With RCA?, Toronto, ON, CA, June 12, 2017.
- 254th American Chemical Society (ACS) National Meeting and Expo: Complaint Reduction Through Root Cause Analysis (RCA) – A Case Study, Washington, D.C., August 23, 2017
Bob has authored and co-authored numerous books as well as published articles in various industry and healthcare trade magazines and journals on the topic of Reliability, FMEA, Opportunity Analysis and Root Cause Analysis. He has been a frequent speaker on reliability topics at domestic and international trade conferences. Bob has applied his company’s PROACT® methodology to the field of Terrorism and Counter Terrorism via a published paper entitled “The Application of PROACT RCA to Terrorism/Counter Terrorism Related Events” at the IEEE International Conference on Intelligence and Security Informatics. In addition to publications Bob has co-authored seminars and workshops on FMEA and Root Cause Analysis as well as co-designed the award winning PROACT® Root Cause Analysis Software System.
Authored and Co-Authored Books:
Root Cause Analysis: Improving Performance for Bottom Line Results.
Now in its fourth edition, “Root Cause Analysis: Improving Performance for bottom-Line Results” continues to explore why things don’t work out as planned and how to make sure they do. While past editions have focused on Failure Modes and Effects Analysis and Opportunity Analysis, this new edition emphasizes evidence collection and strategy and the contribution of human performance and human factors to poor decision making and understanding the human element. New topics covered include PROACTOnDemand, the advantages of SaaS, RCA templates, as well as various case studies illustrating RCA.
Robert J. Latino, Kenneth C. Latino, and Mark A. Latino 4th Edition, 2011, c. 280 pp., ISBN: 9781439850923, Taylor & Francis. Boca Raton.
Patient Safety: The PROACT Root Cause Analysis Approach.
This book addresses the proactive methodologies and organizational paradigms that must change in order to support and sustain such activities in the interest of patient safety. Written by reliability expert Robert J. Latino, this book provides a perspective on patient care from outside the health industry and culture. It teaches a proven approach that measures its effectiveness based on patient safety results, rather than compliance, and demonstrates the Return-On-Investment for using RCA to reduce and/or eliminate undesirable outcomes. Addressing the contribution of human error to physical consequences, it explores ways to identify conditions which are more prone to result in human error. It also uses FMEA to proactively identify unacceptable risks, and then uses the concepts of RCA to prevent risks from materializing.
Robert J. Latino 2008, c. 272 pp., ISBN 9781420087277, Taylor and Francis. Boca Raton.
Error Reduction in Healthcare: A Systems Approach to Improving Patient Safety.
Completely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur. With contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors. This expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, using technology for patient safety improvements, medication safety, and high reliability organizations.
Contributing Author: Robert J. Latino 2nd Edition, 2011 [Apr], c. 284, ISBN: 1-55648-271-X, AHA Press.
The Handbook of Patient Safety Compliance: A Practical Guide for Health Care Organizations.
Written for virtually every professional and leader in the health care field, as well as students who are preparing for careers in health services delivery, this book presents a framework for developing a patient safety program, shows how best to examine events that do occur, and reveals how to ensure that appropriate corrective and preventative actions are reviewed for effectiveness.
The book covers a comprehensive selection of topics including:
- The link between patient safety and legal and regulatory compliance
- The role of accreditation and standard-setting organizations in patient safety
- Failure modes and effect analysis
- Voluntary and regulatory oversight of medical error
- Evidence-based outcomes and standards of care
Contributing Author: Robert J. Latino 2005, c. 350 pp. ISBN 0-7879-6510-3, Jossey-Bass