June 15, 2019
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Root Cause Analysis: Improving Performance for Bottom-Line Results FIFTH EDITION...

Authored By: Robert J. Latino, CEO. Reliability Center, Mark Latino, President Reliability Center, and Kenneth C. Latino, APM Product Manager, GE Digital

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Features: Download Flyer

  • Outlines in detail every aspect of an effective RCA ‘system’
  • Displays appreciation for the role of understanding the physics of a failure as well as the human and system’s contribution

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  • Demonstrates the role of RCA in a comprehensive Asset Performance Management (APM) system
  • Explores the correlation between Reliability Engineering and Safety
  • Integrates the concepts of Human Performance Improvement, Learning Teams, and Human Error Reduction approaches into RCA

This book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on the bottom-line, this book provides the blueprint for making it happen. While traditionally RCA is viewed as a reactive tool, the authors will show how it can be applied proactively to prevent failures from occurring in the first place. RCA is a key element of any successful Reliability Engineering initiative. Such initiatives are comprised of equipment, process and human reliability foundations. Human Reliability is critical to the success of a true RCA approach.

This book explores the anatomy of a failure (undesirable outcome) as well as a potential failure (high risks). Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry because the focus is on the human being’s ability to think through why things go wrong, not on the industry or the nature of the failure. This book correlates Reliability to Safety as well as Human Performance Improvement efforts. The author has provided a healthy balance between theory and practical application, wrapping up with case studies demonstrating bottom-line results.

  • Catalog no. K393125
  • July 2019, 336 pp.
  • ISBN: 978-1-1383-3245-4
  • $129.95 / £96.80
  • $103.96 / £76.80
  • SAVE 20% when you order online and enter Promo Code ENG19 – FREE standard shipping when you order online!

About the Authors:

Robert J. Latino Reliability CenterAbout Robert J. Latino:
Bob Latino is an internationally recognized author, trainer, software developer, lecturer and practitioner of best practices in the field of Reliability Engineering and specifically in Root Cause Analysis. He has been facilitating RCA & FMEA analyses with his clientele around the world for over 25 years and has taught over 10,000 students in the PROACT® RCA Methodology.
Mr. Latino received his Bachelor’s degree in Business Administration and Management from Virginia Commonwealth University in Richmond, VA. Speaking engagements may include associated case study videos, articles and other quick reference materials.

Mark Latino Reliability CenterAbout Mark A. Latino:
Mark came to RCI after 19 years in corporate America. During those years a wealth of reliability, maintenance, and manufacturing experience was acquired. He worked for Weyerhaeuser Corporation in a production role during the early stages of his career. He was an active part of Allied Chemical Corporation’s (now Honeywell) Reliability Strive for Excellence initiative that was started in the 70s to define, understand, document, and live the reliability culture until he left in 1986. Mr. Latino spent 10 years with Philip Morris primarily in a production capacity that later evolved into a reliability engineering role. He is a graduate of Old Dominion University and holds a BS Degree in Business Management that focused on Production & Operations Management. Mark is an author and contributor to several articles in magazines and news enzines. Many of Mr. Latino’s articles can be found in our articles section of the Industry channel. Mr. Latino continues to facilitate RCA in many corporations throughout the United States and Internationally providing a vast knowledge of Best Practices for Industry. Mr. Latino’s movie presentations can be found in our Industry Channel movie demo page.

Contact: LinkedIn

About Kenneth C. Latino: Ken has extensive Maintenance and Reliability experience in both continuous process and batch manufacturing plants, and has helped large asset-intensive companies to increase production rates and reduce maintenance costs while improving safety and environmental performance. Ken is a graduate of Virginia Commonwealth University and is based in GE Digital’s office in Roanoke, VA.

Contact: LinkedIn

RCA Training FACT Sheet

PROACT® RCA Methods 3 Day Public Training Schedules:

Online registration and purchasing. For purchase orders please call 804-458-0645

Course Details:
  • Cost: $1645./seat
  • *Discounts available on 2 or more
  • Amenities: Course Materials, Continental Breakfast, Lunch & Snacks
  • Time: 8:30 – 4:00 pm
  • Location: Reliability Training Center – Hopewell VA. [Map]

Industry Schedules: Registration & Purchasing

July 16-18, 2019: On Billing Details please specify attendee’s names(s) 1 Seat: $1645.00 Add To Cart

September 10-12, 2019: On Billing Details please specify attendee’s names(s) 1 Seat: $1645.00 Add To Cart

November 12-14, 2019: On Billing Details please specify attendee’s names(s) 1 Seat: $1645.00 Add To Cart


1 Seat: $1645.00
2-Seats: $3125.50
3-Seats: $4688.25
5-Seats: $7813.75
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What Our Clients Say…

Sanya Mathura

“Mark, It was an absolute pleasure to see you deliver the BFA course yesterday.

The manner in which you made the topics come to life with your experiences and knowledge was great to behold. You continuously connected with the audience and had them engaged for the entire day! (Which is a bit tough to do especially after lunch). Your wealth of experience and knowledge throughout the day really helped in bringing the participants to the understanding of the PROACT methodology and the concepts that were covered in the BFA. “

Sanya Mathura, Managing Director & Senior Consultant
Strategic Reliability Solutions Ltd

Vernon Kingsbury

Lafarge Corporation (U.S. Region)

From the results that it [Reliability Center’s Basic Failure Analysis (BFA) process] can achieve, I have a difficult time understanding why every company in the U.S. does not make use of BFA as a regular part of the way they conduct business.

Vernon Kingsbury - Maintenance Analyst
Lafarge Corporation (U.S. Region)