PROACT® Root Cause Analysis (RCA) training provides problem solving skills and techniques to properly investigate, analyze and prevent failures and risks. Upon completion of this course, you will have the skill sets needed to complete a thorough and fact-driven RCA. Using the PROACT® Approach you will learn fact finding techniques, investigative strategies and skills for collecting and analyzing RCA data. Learn how to present recommendations and develop procedures to mitigate future risk. This Reliability training is recommended for anyone who is supporting RCA.
Merely uncovering factual root causes does not solve the risk or failure. Unless recommendations and corrective actions are appropriate, approved and implemented, the problems will continue to exist. Just like a lawyer who must present their solid cases you must do the same for management. Management expects to have their analysts present solid, factual data and information in the analysis to support and approve funds for implementing recommendations. The PROACT® RCA training ensures just that.
Students are encouraged to bring an existing problem to class. Depending on time and materials, your problem may be chosen to analyze during workshop exercises.
RCI provides the tools and resources needed to examine your selected RCA candidates. You will learn how to assemble your investigative team of diverse and unbiased experts. You will learn the PROACT® method, what the acronym stands for and how to collect strategic data for completing your RCA. This method of preparation before an analysis is essential to a successful RCA.
Using a visual rendering of problem solving thought processes, RCI will guide you using their exclusive "PROACT® Logic Tree Approach". You will learn techniques detectives use when solving a crime...drilling down to the problem’s real root causes. By exhausting "How Could" a problem occur, you will discover "Why" the problem occurred. You will use only facts, supporting documents, interviews and data during your analysis. In this session you will be introduced to PROACT® RCA Software and Templates. RCI's PROACT® RCA Software is a comprehensive investigation management system which brings order and efficiency to the analysis process. As it is used over time it becomes a dynamic knowledge management database for future analyses.
Once you complete the PROACT® RCA Methods training, your instructors will keep in touch with you to see if you have any questions and to offer guidance. We encourage students to communicate with their instructor as well as take refresher courses or other more advanced courses like Lead Investigator, Human Error Reduction Techniques and Failure Scene Investigation.