Root Cause Analysis Training, consulting and problem solving techniques for business profits and productivity.

RCI dedicates itself to pointing the way toward expanded industrial horizons. Your business will increase profits and productivity using our root cause analysis training, consulting and problem solving techiques. PROACT RCA is a total Reliability system for increasing your bottom line results. Our mission is to emphasize Preciseness, Pro-action and Focus. Our aim is to keep our clients on the path to becoming Pacesetters in Productivity, Quality and Profit without losing sight of their most valuable asset, namely their people. What industry needs in today's competitive environment is simple, the need is to unleash the creativity of its human assets. The unleashing of creativity requires courage and leadership. Courage to deal with the new ideas proposed, and leadership to funnel this newly-awakened resource for maximum impact into business decisions. Enjoy our brief introduction movie to Reliability Center, Inc. Now in its 2nd generation of team specialist promoting a positive impact on your bottom line results with performing and delivering Root Cause Analysis training, software and consulting.

The Meaning of "Challenging the Limits^®"

Challenging existing mind-sets is the hallmark of Reliability Center, Inc.

RCI has observed that most of our clients have tremendous potential, but that the potential of these organizations is often blocked by a fixed view of how things should be done. Yesterday's ways do not lead to tomorrow's success. Today's business world is changing faster than ever before, competition comes from every direction, communication is worldwide instantaneously, problems cannot wait for answers. What is often called for is a change in thinking, by challenging self limiting mind-sets.

We offer new and different ways of looking at client's operations and problems. And especially, at the people who are most involved. We work to unearth the heart of their problems from systems to human to latent and physical root causes. Helping you to develop recommendations that will have a long term impact. Our Reliability approach has been constantly refined and developed so that today it is applicable to any organization.
Article: Charles J. Latino's Speech Given at MARTS 2005 in Chicago

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Our Present:

The Reliability Center, Inc., will carry on the work of Charles Latino by his children, Robert Latino, Mark Latino, Diane Gordon, Julie Clarke and Ken Latino, who have also been active in supporting the Maintenance and Reliability community over the past 25 years.

Mark Latino is President of Reliability Center, Inc. (RCI).
Mr. Latino came to RCI after 19 years in corporate America. During those years a wealth of reliability, maintenance, and manufacturing experience was acquired. He worked for Weyerhaeuser Corporation in a production role during the early stages of his career. He was an active part of Allied Chemical Corporation's (now Honeywell) Reliability Strive for Excellence initiative that was started in the 70s to define, understand, document, and live the reliability culture until he left in 1986. Mr. Latino spent 10 years with Philip Morris primarily in a production capacity that later evolved into a reliability engineering role. He is a graduate of Old Dominion University and holds a BS Degree in Business Management that focused on Production & Operations Management.

Mr. Latino is an author and contributor to several articles in magazines and news enzines. Many of Mr. Latino's articles can be found in our articles section
of the Industry channel. Mr. Latino continues to facilitate RCA in many corporations throughout the United States and Internationally providing a vast knowledge of Best Practices for Industry. Mr. Latino's movie presentations can be found in our Industry Channel movie demo page.

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Robert J. Latino is CEO of Reliability Center, Inc. (RCI).
Mr. Latino received his Bachelor's degree in Business Administration and Management from Virginia Commonwealth University.

Robert has been facilitating RCA & FMEA analyses with his clientele around the world for over 25+ years and has taught over 20,000 students in the PROACT® Methodology. Mr. Latino is co-author of numerous seminars on FMEA, Opportunity Analysis and RCA as well as co-designer of the national award winning PROACT Suite Software Package. Robert has also prepared many movie demos that take one through the beginning and understanding of our Methodology and software. These can be found in the movie demo area for Healthcare and Industry.

Mr. Latino is an author and co-contributor to several books and articles during his career. Robert has also published a paper entitled "Optimizing FMEA and RCA Efforts in Healthcare" in the ASHRM Journal [ASHRM Journal, 2004, Volume 24, no 3, pages 21-28]. Bob's latest HC published article in "Journal of Healthcare Risk Management, Volume 29, Number 3. Title: Enterprise Risk Management - In healthcare, is the human being an asset or liability?Mr. Latino presented a paper entitled “Root Cause Analysis Versus Shallow Cause Analysis: What's the Difference?" at the ASHRM 2005 National Conference. He has been published in numerous trade magazines on the topic of Reliability, FMEA, Opportunity Analysis and RCA as well as a frequent speaker on the topic at domestic and international trade conferences. Robert co-authored a cover story paper entitled "MRIs: A Need for Risk Management and Patient Safety" published in Materials Management for Healthcare magazine in January 2006.
These and other published articles for our Healthcare Channel can be found at the Editorial Board section.

RL Solutions: RMPro® Software Integrated with PROACT® ERM for Safer Healthcare. Risk MonitorPro® (RMPro®) is for any healthcare organization that puts a priority on reducing medication errors, improving patient safety and managing incidents more effectively. RMPro is a web-based incident and adverse event management system that makes it easy to submit, refine, analyze and communicate critical incident information.

Virtual Consulting Group: Built on two decades of experience, The Rozovsky Group offers healthcare providers and facilities sound, practical risk management services. President, Fay Rozovsky is well-known nationally and internationally in healthcare risk management. A noted author and sought-after speaker, Ms. Rozovsky has provided educational and consulting services throughout the United States, Canada, and Australia.

Virginia Hospital & Healthcare Association: The Virginia Hospital & Healthcare Association has 49 member health systems and hospitals, representing 112 community, psychiatric, rehabilitation and specialty hospitals throughout Virginia. Virginia Hospital Shared Services Corporation is the shared services affiliate of the Virginia Hospital and Healthcare Association [VHHA].