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Need Additional Support?
Available 8:30 - 5:00 EST Or By Phone: 804 458-0645

Start a chat with our Support Team to see if your question will require additional time. Remote assistance is available for purchase in one hour time increments.

To keep our rates low at $75.00 an hour, we encourage you to chat live and ask your questions before selecting Remote Assistance.

ABOUT REMOTE ASSISTANCE:
Our Support Team are able to assist you in your PROACT OnDemand subscription using LiveMeeting®. Clients will download a "one time use" secure key file that allows us to work one on one with your console in guiding you through your trees, files and other operations of your subscription. This process is secure.
Ask us about Remote Assistance

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PURCHASE REMOTE ASSISTANCE:
RCI does not collect data information, analysis information, or computations of Analysis. We collect only the information submitted at purchase for maintaining our accounts. Each secure session is only for that session and cannot be reproduced.
By purchasing Remote Assistance you hereby agree to the conduct and Terms of Use .

IMPORTANT: You will be required to acknowledge that you have read and agree to the RCI Terms Of Purchase at checkout: Read our Terms of Purchase Now :
Terms of Purchase

Available per person / per session: $150.00
Sessions are for up to 2 Hours.
Purchase Remote Assistance

You will need your ORDER ID from your EMAIL RECIEPT to access Remote Assistance.