Information:
The PROACT® Logic Tree Knowledge
Management Templates™
PROACT Root Cause Analysis Templates will Enhance
the Value of Root Cause Analysis Use PROACT® Knowledge
Management Templates™ to build your Reliability Culture in Knowledge Management.
Included on your purchase of the PROACTOnDemandsm SaaS Subscription.
What is Knowledge Management?
Read the Article: Pre-Existing Logic by Robert J. Latino
PROACT Templates:
Conducting a Root Cause Analysis (RCA) can be a frustrating and time consuming task, yet it is invaluable to the cause of preventing recurrence of undesirable outcomes potentially affecting worker safety in an adverse way. Oftentimes the source of such frustration is the time pressure to complete a comprehensive RCA. Another issue companies are facing today is not effectively capturing critical workforce knowledge and experience from older employees facing retirement, and few organizations are transferring that knowledge to newer and less experienced employees.

To meet these critical challenges, Reliability Center, Inc. (RCI) has developed a series of time saving industry related templates. This new product is the PROACT® Logic Tree Knowledge Management Templates™ that have been developed from completed analyses conducted in organizations worldwide. These unique one-of-kind PROACT® Logic Trees are comprised of events that have happened in numerous industrial settings across all departments and include decades of researched industry experiences.
The templates database houses completed logic trees that are each drilled down to the REAL root causes of the undesirable events. While RCA templates alone cannot provide a list with all answers (that is simply not possible), they do provide analysts with a number of different avenues to explore in order to broaden the scope of possibilities that could have caused the undesirable outcome.
The key to optimizing the value of the templates is to use them as supplemental knowledge to the team. If the templates are used as the primary knowledge base for analyses, then there is a potential for the learning process to be cut short. The analysis team should always be encouraged to first conduct their own investigation, capitalizing on their own knowledge and experience. After all hypotheses have been exhausted by the team, then the PROACT® Logic Tree Knowledge Management Templates™ do what they were designed to do; uncover more possible causes that the team may have overlooked.
By using the PROACT® templates the analysis team can:
- Validate team hypotheses
- Broaden considerations
- Identify team biases
- Illuminate frequently overlooked organizational factors (people, policy and management decisions)
- Capitalize on past experience and leverage it on future analyses
- Quickly drill down through the levels of detail necessary to get to the REAL root cause
- Quickly search the RCA template database using carefully developed key words, phrases and/or the table of contents
- Quickly reference multi-levels of detail to uncover the cause-and-effect relationships seen when analyzing the undesirable outcomes
What are the Templates?
The PROACT® Logic Tree Knowledge Management Templates™ are individual logic trees that can be searched and called upon for use in the PROACT RCA software program. Essentially these are experience templates aggregated from over 800 field investigations. The individual analyses have been combed through to alleviate redundancies, ensure accurate cause-and-effect logic and to be developed in such a fashion that makes them conducive to being searched in a very easy, disciplined and logical manner. Our Templates are flexible enough to adapt to whichever RCA process the team is currently using (i.e. form-based, fishbone diagram, 5-whys, logic tree). RCI's PROACT® Templates can determinately help your organization save time and reduce the RCA process uncertainties. The end result is that analyses can be completed in a much more cost effective, efficient manner while at the same time being as inclusive as possible in the results uncovered.
How do the Templates help during an analysis?
The analysis team is encouraged to first conduct their investigation utilizing the knowledge of their team members. After all hypotheses have been exhausted from the team, then the Templates can be searched using “key word searches” to see if there are other suggestions from past analyses that our team may not have thought of. When such hypotheses are brought to the team’s attention it often sparks new paths of thought (logic) and can lead to “AHA!” moments because a paradigm might have been broken.
Why use Templates at all?
Templates should be used to capitalize on past experience and leverage it on future analyses. When used properly, having access to such large volumes of specific past experience can increase the efficiency, effectiveness and accuracy of the analysis. Using the PROACT Templates allows organizations to also gain input from people outside of their organization and industry. This is often not possible when trying to solve problems strictly with team members who are likely too close to the failure details themselves to be objective. Having an injection of outside objectivity can certainly help any analysis.
Some Example Types of Templates Available:
| Bolt Failures | Gear Failures | Machinery Failures |
|---|---|---|
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| Welding Failures | Motor Failures | Transformers |













