Root Cause Analysis Justification Tools & Techniques©

No matter where our responsibilities lie in our organizations, we are all faced with prioritizing our workload. What makes one task more important than another to complete at this time? Is it because of the urgency of the moment? Is it because it is important to a superior? Is it because a customer is upset?

Don't we often times find ourselves prioritizing our tasks because of reactive concerns like the above? We never seem to find the time to work on the opportunities that we know exist and are attainable. We never seem to be able to be PROACTIVE.

In RCA Justification Tools & Techniques 1 Day workshop students learn various ways to prioritize what they should be working on, no matter the type of backlog of tasks or events that they face. Students not only learn these techniques, but they will apply them through structured activities for each of the justification tools & techniques presented.

The Justification Tools & Techniques presented in this workshop include:

Basic FMEA - The use of probabilistic data to project priorities based on what "may" happen in the future. Such conclusions will be drawn and the probability of occurrence of certain events and their subjective severities if they were to occur. Viewing events from these parameters allows us to project the impact of criticalities of these events to our operations and organizations.

 

Opportunity Analysis - The use of historical data to determined the 20% or less of the events that are costing the organization 80% of its losses. In this practical technique, events that have occurred are evaluated based on how often they occur and the impact on the organization each time they occur. This allows the chronic events in our organization an equal perspective against the sporadic events that seem to take priority at the time they occur. Students will be surprised to learn that their most costly events are the ones that are "accepted as a cost of doing business"! This technique provides a business justification as to why one should be working on one event, versus the political failure-of-the-day.

Force Field Analysis - This managerial focus tool helps management understand the "driving" and "restraining" forces tugging at their ability to meet their Key Performance Indicators (KPI). This process allows management to objectively evaluate and weigh these forces to arrive at very thought-provoking conclusions. The deliverable is a report based on sound logic and team consensus that provides a blueprint for removing the hurdles to success.

Decision-By-Pairs - This technique is quick and to the point. It allows an individual or a team to quickly evaluate a series of options available to them, by comparing the items in a disciplined manner, against each other. This is a quantitative approach that delineates it findings in a logical and calculated manner.

These techniques provide the student the ability to choose the appropriate technique under the appropriate circumstances. Whether we are looking for the hurdles that may impede our ability to accomplish our corporate goals, or what features are most important to my family in purchasing a car, these tools are field proven and practical. You will be amazed at the widespread applicability of these tools, and even more impressed in their value to you and your responsibilities.

Read some comments from some of our workshop attendees:

"Overall it was a very good class. It is nice to know there is a FMEA methodology that is more practical."
Donald Zukowski, Mead Westvaco

"Great class. Easy to follow and learn the Leap system."
Warren Hunter, Mead Westvaco

"Gave me additional tools in determining ranking for projects. Good practical examples, even for personal use. I never thought of using these tools for quick and easy decisions on personal items."
Robert Holcombe, Robert Bosch Corp.

"Great introduction to FMEA, can be used to identify focus areas."
Paul Kristensen, Shell Canada