PROACT® Help Desk: Toll Free 800 457-0645 | Local 804 458-0645 Extension 317
Live Chat: 8:30 am - 4:00 pm EST.
Our Live Chat button allows us to address your needs and questions in a timely manner. While in Chat, our Customer Service staff can easily locate the appropriate Facilitator or IT person to address your questions. All Live Chat communications have the ability to enter into a live demonstration if interaction is necessary to show you how to use a particular function within PROACT®. At your request, we can initiate a share session which allows us to switch over to your computer and show you real time how to actually use the software on your end.
RCI Wants You to Succeed!
Microsoft® Live Meeting
8:30 am - 4:00 pm EST.
And By Appointment:
If you'd prefer a designated time and date to consult with a RCI Facilitator to walk you through using PROACT® and answer your questions, simply use the form to the left and our Customer Service staff will contact you directly and arrange a Live Meet Webinar to address your needs. Just as in Live Chat, we can arrange a sharing feature to log into your computer and show you real time how to use the PROACT software. This technology allows us to give you the most effective learning experience possible - remotely.
Search our site for more information, articles, root cause analysis training and seminars for Industry and Healthcare.
PROACT® Maintenance Agreement
Did you forget to purchase our Maintenance Agreement?
Phone the office now to find out!
(804) 458-0645 Ask for Julie Clarke in Accounting.
Or, use our Live Chat Button to inquire.
What is a Maintenance Agreement:
By purchasing a Maintenance Agreement your facility is entitled to extra help, mentoring and software updates beyond the average "getting started" questions. Mentoring is a powerful tool! Our Facilitators are EXPERTS at using PROACT®! Let them show you tips, tricks and ways to complete your RCA as well as reaffirmation of our PROACT Methods. Keep Learning and Keep Succeeding!
Inquire About a PROACT® Maintenance Agreement today: (804) 458-0645





