Reliability Center, Inc. Brings Training To You

Workshop Descriptions:

Our courses provide a complete understanding of RCI’s PROACT Failure Modes & Effects Analysis (FMEA), Opportunity Analysis (OA) and Root Cause Analysis (RCA) methodology. The course is designed to provide students an in-depth understanding of the PROACT Methodology. The attendee will understand all facets about the PROACT Approach and how to organize the administrative work both manually and electronically. The PROACT Methodology stands for: PReserve event data Order the analysis team Analyze the data Communicate findings & recommendations Tracking for bottom-line results

We look forward to the opportunity to spread our knowledge to your employees and to ensure they are successful in applying their new knowledge.

 

PROACT® Root Cause Analysis Methodology Workshop

PROACT® Root Cause Analysis Methods© "hands on" workshop is designed to provide the students with the skills and knowledge to successfully uncover the physical, human and organizational root causes that lead to an undesirable event.

Students learn how to utilize this field-proven approach using either the manual approach or the software-enhanced approach. Students will realize that RCA is merely how the human mind logically thinks through why things go wrong. This type of thinking can be applied anywhere in your organization including Risk, Quality, Continuous Improvement/Performance Improvement, Claims, Administration and even facilities engineering!

This workshop can be customized to include in-house examples for the audience attending. Length of training can vary depending on the group size and the group type (i.e. - users versus management who must support the efforts of the users). Typically workshop lengths range from 1 to 3 days.

Leave the workshop with your RCA that has been started and possibly even solved. It happens many times in this workshop!

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LEAP Opportunity Analysis (OA) and Failure Modes and Effects Analysis (FMEA) Workshop

This workshop teaches students how to focus on what is truly important in their work environments. This is the sister course to the PROACT® RCA Methodology workshop in that it helps students build the business case for conducting an RCA on not only Sentinel Events, but on other chronic type of events that are hidden opportunities.

Learn how to make the business case for conducting RCA while fully complying with any related regulatory requirements related to RCA and FMEA. The deliverable will be the identification of the 20% of the events that are accountable for either 80% of the risk (FMEA) or 80% of the losses in the analyzed system (OA).

Students learn how to utilize this field-proven approach either using the manual approach or the software-enhanced approach. These techniques can be applied anywhere in your organization including Risk, Quality, Continuous Improvement/Performance Improvement, Claims, Administration and even facilities engineering!

This workshop can be customized to include in-house examples for the audience attending. Workshop lengths can vary depending on the group size and the group type (i.e. - users versus management who must support the efforts of the users). Typically workshop lengths range from 1/2 day to 1 day.

Leave the workshop with your listing of your Significant Few - the 20% of the events causing you 80% of your headaches.

 

Workshop Objectives:
1 Understand how proactive activities such as RCA, FMEA and OA integrate into existing systems.
2 Differentiate between the values of chronic vs acute events, and problems vs opportunities.
3 Contrast FMEA’s vs Opportunity Analyses to learn how to mine hospital systems for opportunities.
4 Correlate proactive analyses to actual patient safety.
5 Understand the importance of collecting the 5P’s of data collection.
6 Organize the appropriate team members to increase chances of an unbiased analysis.
7 Use a logic tree to uncover the Physical, Human and Latent root causes associated with any undesirable outcome.
8 Ensure that evidence is used to support all hypotheses.
9 Understand the Top 10 Traps resulting in human error.
10 Learn why mix-ups occur.
11 Prepare

 

 

Workshop Attendee Comments:
“They (my teams) find this product real easy to use, does not require the detail and time of Six Sigma projects, and helps direct the path of the team to improved resolutions. It is recognized Six Sigma projects are needed, but it is felt the time and detail is not needed for all projects”

 

Charlie Johnston
Admin. Dir. - Pharmacy
Bon Secours Richmond Hospitals

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“We have gotten so much more from our analysis using PROACT. What was usually a long drawn out process has been significantly streamlined. Using the program has been a great educational tool for our organization from the clinical side to hospital information system analysis to maintenance engineering.”

Anne Flood
Director Risk/Quality, UMH

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“I believe it drills down to what is expected by JCAHO. It has many advantages such as, consistency and uniformity in the method and reporting; knowledge of the software can expedite reporting up to the HSO…”

Rebeccah J. Collins, Pharm.D.
Assistant Professor of Pharmacy
VCU Medical Center