
Joint Commission Guideline Compliance
Guidelines are just that, they are attempts
to provide affected users a framework to work within to produce
an accurate intended result. The Guideline in this case in the
Joint Commission document entitled, "Conducting
a Root Cause Analysis in Response to a Sentinel Event". This
document clearly delineates the framework or guidelines
(the means) to help users. However, producing an accurate result
is the main goal (the ends).
The guidelines state:
"This framework is offered as an aid
in organizing the steps in your RCA, determining appropriate
actions as part of a risk reduction strategy, and identifying
how the effectiveness of those actions will be measured. It is
intended only to provide general guidance, not to prescribe any
particular model, approach, or set of analytical tools. The approach
and tools that you use will ultimately depend on the nature of
the event itself, the characteristics of the organization, and
the experience and preferences of the people involved."
The Joint Commission has provided some options in terms of guidelines, but
the results are what are most important. Therefore, analysts have
the latitude to choose the analysis tool they feel most comfortable
with.
The Joint Commission guidelines
as discussed earlier, provide a framework of various RCA techniques
to accomplish the purpose of drawing accurate conclusions (causes).
PROACT® takes
all the various methods described: Flowcharting, Cause and Effect,
Change Analysis, Barrier Analysis, Failure Modes and Effects
Analysis and Fault Tree Analysis and rolls it into ONE user-friendly
application.