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PROACTOnDemandSM CURRENT STATUS: |
Normal No Issues |
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ACCOUNT UPDATE INFO: |
PROACTOnDemandSM LOGIN and LIVE HELP
♦ Browser: IE6+ or ♦ MAC PC Boot Camp [PDF] |
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Need Additional Support?
Start a chat with our Support Team to see if your question
will require additional time. Remote
assistance is available for purchase
in one hour time increments.
To keep our rates low at $75.00 an hour, we encourage you to chat live and ask your questions before selecting Remote Assistance.
ABOUT REMOTE ASSISTANCE:
Our Support Team are able to assist you in your PROACT OnDemand subscription using LiveMeeting®.
Clients will download a
"one time use" secure key file that allows us to
work one on one with your console in
guiding you through your trees, files
and other operations of your subscription.
This process is secure.
Ask us about Remote Assistance
PURCHASE REMOTE ASSISTANCE:
RCI
does not collect data information,
analysis information, or computations
of Analysis. We collect only the information
submitted at purchase for maintaining
our accounts. Each secure session is
only for that session and cannot be
reproduced.
By purchasing Remote
Assistance you hereby agree to the
conduct and Terms of Use .
IMPORTANT: You
will be required to acknowledge that you
have read and agree to the RCI Terms
Of Purchase at checkout: Read our Terms
of Purchase Now
:
Terms
of Purchase
Sessions are for up to 2 Hours.
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You will need your ORDER ID from your EMAIL RECIEPT to access Remote Assistance.