RCI's Products

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  • PROACT® Root Cause Analysis is a leading methodology & software for performing and delivering Root Cause Analysis, Failure Modes & Effects Analysis and Opportunity Analysis. Reliability Center offers four top products for best practices in Reliability training, consulting and software using data & statistical analyses to deliver practical, efficient, cost-effective solutions for reliability initiatives and goals. PROACT is a stand alone product or an addition to complement Six Sigma® plus an integrated RCA solution to rl-Solutions and Meridium Software. Available as a Desktop or Enterprise Network. Let RCI help you design a package for achieving a reliability culture within your facility. Ask us about PROACT® Logic Tree Knowledge Management Templates™!

    1. PROACT ERM System
        For Healthcare - Risk, Quality &
        Patient Safety Initiatives

    2. PROACT RCA Enterprise
        For Industry - Reliability, Quality,
        Production, Safety, BFA & HER

    3. PROACT RCA Templates

        Over 800 Investigations combined
        to assist in completing RCA.
        Keyword Searches + Analysis     Searches & Category Searches.

    4. PROACT RCA Methods & Training
        Consulting & Assessments -     Delivered on-site or Training at our     Hopewell Va. facility.

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  • PROACT RCA: Anyone that is required to perform an RCA, FMEA or find Opportunities for an RCA should begin now developing their knowledge base for the future. People just like you including Risk Managers, Quality Controllers, Lead Team Investigators, Operational Excellance, and Private Insurers are investing in a quality product that can deliver their RCA, FMEA or Opportunity Analysis globally, easily and completely utilizing PROACT Root Cause Analysis.

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  • Root Cause software, training, consulting

Our Team

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PROACT® Help Desk

Need additional help with our software? We're available 8:30am - 4:00pm EST. RCI offers Live Chat, Live Meeting and Phone support for all products.

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Who We Are

  • Reliability Center, Inc. was established in 1972 as a Research & Development arm of a major U.S. corporation. In 1985, RCI became an independent corporation under the direction of founder, Charles J. Latino, whose goal was to spread the reliability message to companies all over the world. Past & Present Read More...
  • RCI's aim is to become your Reliability Partner, lending our experience and talents in helping to achieve specific Reliability agendas. RCI's PROACT Root Cause Analysis software, methodology, and training can identify the "significant few" - those 20% of events that cause 80% of losses.
  • Reliability Center, Inc. works with clients in three main areas: Process, Equipment, and Human Reliability. It does this through a wide range of services, seminars, and knowledge transfers -- both on client sites as well as RCI's Conference Center in Hopewell, Virginia -- designed to challenge self-limiting paradigms and help clients boost profitability and productivity with a minimum capital outlay. We can meet and exceed your compliance requirements in regulatory healthcare and industrial safety, processes & equipment.
  • Reliability Center reliability.com

  • RCI Celebrates 25 Years!
    Over the past twenty-five years RCI has grown into one of the major global providers of RCA and Human Error Reduction solutions. Its innovative analysis solutions have increased the precision,
    productivity and profitability of numerous business, industry, government and healthcare organizations worldwide. As our customers expand their facilities and require more exact analytical procedures to ensure safety, mechanical and human reliability, RCI will continue to provide a wide range of services to meet their needs.
    Read our Press Release
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