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Learn PROACT® - Software Training proact downloads
For Patient Safety:


The objective of this software training is to assist the user in understanding the conceptual idea behind the PROACT® RCA software application and familiarize them with its functionality. Upon completion of this course, the user will have the skills to complete a thorough Root Cause Analysis within their organization.

Who Should Attend:
Anyone that will use the PROACT® RCA software as well as anyone that will be supporting a Root Cause Analysis effort at their facility.

 

Course Agenda:

  • Introduction to the PROACT® RCA application
  • Configuring the Resource Manager
  • Setting Up Company Information, Facility and Equipment Details
  • Creating A New Analysis
  • Developing a Data Collection Strategy
  • Modifying Team Information
  • Developing and Manipulating a Logic Tree
  • Issuing a Root Cause Analysis Report
  • Tracking the Bottom Line Impact
  • Working with the Analysis-At-A-Glance Section
  • Publishing and Un-Publishing Analyses
  • Searching the Analysis Database

 


What is the PROACT® v3.6 Suite?

 

Healthcare today requires practical, efficient, cost-effective tools to achieve patient safety. Driven by demands of accreditation, private payers, government regulators and consumers, healthcare
entities want reliable methods that can help them identify and overcome
problem areas in the delivery of patient care.

 

The PROACT® Suite offers healthcare entities powerful yet practical tools for this purpose. The PROACT® Suite combines the LEAP™ Opportunity Analysis process and the PROACT® Root Cause Analysis (RCA) process providing the user with a tool that contains the capability to meet the expectations found in the JCAHO Patient Safety Standards. It goes further, providing healthcare entities a means to record and analyze reliable data upon which to effect systemic change. It is applicable to every facet of healthcare including integrated absence management/workers compensation.

 

And, unlike other tools, the PROACT® Suite enables users to recognize cost savings from the investment in the technology. With money and time saved in optimizing patient services, the return on investment in the PROACT® Suite can help expand patient and process improvement initiatives.

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LEAP™ Basic FMEA and Opportunity Analysis:
This software provides a way for you to examine your data sources for the Significant Few opportunities. These are the 20% of the events that are costing 80% of the losses. Losses are defined by the user and can range from loss of reputation to the annual cost of chronic events. The outcome is a chart that graphically depicts the Significant Few and suggests that these events are the most qualified candidates for the credible and thorough Root Cause Analysis.

leap software   leap report

 

LEAP™ facilitates the FMEA and Opportunity Analysis processes, while all the time documenting the inputs. When all the inputs have been satisfied the data is compiled by the program and the LEAP™ report is complete and ready for printing.

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PROACT® RCA software is an automation tool that facilitates analysts' through the RCA process no matter what the undesirable outcome. PROACT® is an acronym that stands for:

 

PReserving Event Data
Ordering the Analysis Team
Analyzing Event Data
Communicating Findings & Recommendations
Tracking For the Bottom-Line Results

 

Each element of PROACT® is essential to any analysis process. You cannot determine the cause of an undesirable event without information. This makes preservation of data a key initial step in any analysis process.

proact preserve   proact order

 

Organizing a team is hard enough in itself with the lean staffs we have these days, but organizing an ideal RCA is even more difficult. Having the right members on a team can make the difference between success and failure. Teams must know why they are together and how they know when they have been successful.

 

proact analyzingAnalyzing the data collected in preserve is like the detective who has collected evidence and leads and now needs to know how to "put it all together". PROACT® utilizes an extremely easy to use drag-and-drop logic tree to represent the sequence of errors that lead to failure. The intuitive rules built into the program are based on prominent human error researchers from around the world. These rules guide the analyst through developing the actual logic sequence that led to failure. Each hypothesis developed must be validated with factual data and logged in our verification log.

 

 

 

Eventually the intuitive aspects of the program will prompt the user to identify Physical Human and Latent Roots. For example, we may find after an analysis that an improper medication was given to a patient and it resulted in a sentinel event. A Physical Root may be that the wrong medication was administered. A Human Root may be that the nurse improperly transcribed the label on the vile (error of commission). A Latent Root may be that the label on the vile utilized all capital letters and increased the risk of improper transcription due to Human Factors deficiencies. The goal of RCA is to identify deficiencies in systems not to "witch hunt" individuals or groups.

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proact communicateCommunicating findings and recommendations is vital to any analysis. If we cannot effectively sell our recommendations to management then the causes identified run the risk of recurrence. PROACT® prompts the user to fill in specific fields related to causes identified and the recommendations to overcome them. The user has the option to print sections of the report, or with one keystroke, print the entire report and all the supporting data. PROACT® also features an on-line presentation mode so that analysts can electronically present their findings to a management group without the hassle of developing a Power Point® presentation.

 

 

Tracking for results in monitoring the effectiveness in the implemented recommendations on the bottom-line. If something does not improve, then we were not successful. PROACT® includes a charting proact trackingpackage that will allow the user to develop their own criteria of measuring performance.

 

The PROACT® approach is simple, logical and efficient. It is not full of bells and whistles you will not use. The purpose of PROACT® is to assist the analyst in developing a "solid case" built on facts not assumptions. It gets directly to the point and quick!

 

 

 

 

Analysis-At-A-Glance is a new feature which provides management the business information associated with
conducting a Root Cause Analysis. In this section management
can observe the current status of any given analysis:ata glance

  1. The % of Data Assigned versus Collected
  2. The % of Hypotheses that have been Verified with Hard Data to be TRUE or NOT TRUE
  3. The Number of Root Causes Identified
  4. The Number of Recommendations Approved
  5. The Status of Approved Recommendations
  6. The Estimated ROI of the analysis as a whole and for each recommendation.

 

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The PROACT® Suite Integration Advantage

The valuable outcome of analyses such as FMEA, Opportunity Analysis and RCA is the knowledge-sharing component. Sure we are all content when a successful analysis has been completed and the objectives accomplished. However, are we optimizing our efforts if such information is not disseminated to those in need in a simple and practical manner?

 

LEAP™ and PROACT® RCA were designed to model our respective methodologies. Therefore, they were designed to work in unison with each other. The Significant Few events identified in the LEAP™ program can automatically be bridged into the PROACT® RCA program. This means that once you have identified a qualified candidate for RCA you can get down to business immediately with the RCA.

 

Within each program, LEAP™ and PROACT® RCA, security features will allow networked versions to protect "analyses in progress" from unauthorized viewers. When analyses are deemed to have been successfully completed and authorized for distribution, the Principal Analyst of the analysis can "publish" it so that any other licensed user of the program can view their completed analysis in a read-only format. Should the viewer decide they could use some of the information in a published analysis, they have the option of copying it and renaming it to suit their needs. At this point they can make any changes they would like while capitalizing on the knowledge and experience of others in similar situations.

 

PROACT® RCA Software Training:

The objective of this software training is to assist the user in understanding the conceptual idea behind the PROACT® RCA software application and familiarize them with its functionality. Upon completion of this course, the user will have the skills to complete a thorough Root Cause Analysis within their organization.

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Call or Email Us for Pricing.

Call: 804-458-0645
Email: info@reliability.com


Gary Bonner Ext. 315 Email: gbonner@reliability.com

Laurie Lynch - Main Office Email: llynch@reliability.com

 

 


Healthcare Articles
FMEA RCA Optimizing RCA & FMEA Efforts Healthcare
ASHRM Journal 2004, Vol. 24 No. 3
Patient Safety Is Regulatory Compliance Synonymous with Increasing Patient Safety? The Role of RCA in Healthcare
Robert J. Latino, Reliability Center, Inc.
Human Error Impact of Human Error on the Bottom Line
Robert J. Latino, Reliability Center, Inc.
RCA Opportunities Where Do Opportunities Fit in the Budget?
Robert J. Latino, Reliability Center, Inc.
   
Learn PROACT®
PROACT Suite PROACT® Suite
PROACT Software Training PROACT® Software Training
PROACT FAQ PROACT® FAQ
PROACT System Requirements PROACT® System Requirements
LEAP Software

LEAP Basic Opportunity Analysis

Reliability Resources
Proact Presentations

PROACT® Audio Visual Presentations

Business Analysis Sample Business Cases
Analysis Reports Sample Analysis Reports
suggested healthcare reading Suggested Healthcare Reading
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Conferences and Events
Proact FMEA

PROACT® FMEA & RCA Training

 

ASHRM Annual Conference
October 10-12, 2007
Hyatt Regency Chicago
Chicago, IL
Visit us at booth #311

   
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Reliability Center Incorporated 501 Westover Avenue Hopewell, Virginia 23860 Phone: 804.458.0645 Fax: 804.452.2119 Email: Info@Reliability.com