Healthcare Training at RCI About Reliabililty Center Incorporated healthcare clients at Reliability Center Inc. contact and support for healthcare training at reliability inc.
proact healthcare
PROACT Training for HealthcareReliability Consulting for HealthcareReliability Resources for HealthcarePROACT Software and ProductsPROACT Resources

Who Uses PROACT®?
proact for healthcare
The following individuals have graciously agreed to be references for
Reliability Center, Inc. (RCI) on behalf of their experiences utilizing our PROACT® methodology training and software products. We appreciate their willingness to do so on behalf of their systems.

References & Testimonials Download>>


"I really enjoyed the day - I have experience with FMEA and RCA and you addressed the problems I had encountered."


Linda Wallace
Program Director
ECRI

-----------------------------------------------------------------------

“The presentation was great! Your time, effort and preparation was noted. You both provided a relaxed atmosphere that was conducive to learning. I left with valuable information I can use.”


Teresa C. Torpey RN
Performance Improvement Coordinator
Frankford Hospital

-----------------------------------------------------------------------

"It was the BEST session I’ve been to ever regarding RCA!!!"


J essica Maack Rangel, RN BSN
Patient Safety Officer
Harris Methodist Hospital

-----------------------------------------------------------------------

"Easy to understand process that
uses a few basic quality tools,
allows rapid implementation in
any industry."

Mary Thorne, MS
Director Quality Assurance and
Medical Licensure
ASQ Certified Six Sigma Black Belt
Gambro Healthcare Laboratory Services Mary.Thorne@us.gambro.com

proact user

-----------------------------------------------------------------------

"Start with RCA process. The system is very intuitive and easy to use. Very well thought out."

Chris George
Risk Manager
Frederick Memorial Hospital
cgeorge@fmh.org

-----------------------------------------------------------------------

"Great working with you? Very helpful with software and process. Gets you thinking more objectively and looking at different aspects of a situation. Heavy three days."

Sharon Powell
PI Director
Frederick Memorial Hospital
Telephone: 301-698-3514
spowell@fmh.org


-----------------------------------------------------------------------


"Appreciated the flexibility and patience of instructors. Clear concise instructions and help with both theory and technical aspects. Appreciated the invitation and ability to have more followup support for the product."

Claudette Lucas
PI Coordinator
Frederick Memorial Hospital

[Top]


-----------------------------------------------------------------------

“I believe it drills down to what is expected by JCAHO. It has many advantages such as, consistency and uniformity in the method and reporting; knowledge of the software can expedite reporting up to the HSO …”

Libby Enz
Sr. Risk Mgr.
Bon Secours Richmond Hospitals
Telephone: 804-764-6397
elizabeth_enz@bshsi.com

-----------------------------------------------------------------------

“My three teams have found this product to be helpful in first directing them to analyze the entire process, to perform FMEA scoring and the identification of the significant few.

They (my teams) find this product real easy to use, does not require the detail and time of Six Sigma projects, and helps direct the path of the team to improved resolutions. It is recognized Six Sigma projects are needed, but it is felt the time and detail is not needed for all projects.

The generated report makes a nice presentation.”

Charlie Johnston
Admin. Dir. - Pharmacy
Bon Secours Richmond Hospitals
Telephone: 804-627-5190
charlie_johnston@bshsi.com

-----------------------------------------------------------------------

"It was one of the most enjoyable educational sessions I have (ever) attended.”

“Bob and Roger were terrific. The whole experience was great - and painless. I actually enjoyed the entire experience.”

Arlene Feinstein
QM/RM Coordinator at UMH
Telephone: 410-554-2214
Fax: 410-554-6720
Arlene.Feinstein@medstar.net

[Top]

-----------------------------------------------------------------------proact for doctors

“I have found the Proact software to be user-friendly. I have been involved with manual FMEA discussions in the past, and your software has decreased the time to do this type of analysis dramatically. I also like the report format in which we see the results of our analysis. We were able to focus our change process on the top 2 or 3 problem areas and did not need to do a RCA. Overall, Proact has been very helpful in our decision-making process.”

Rebeccah J. Collins, Pharm.D.
Assistant Professor of Pharmacy
Virginia Commonwealth University
MCV Campus
Telephone: 804-828-2296
rjcollins@vcu.edu

-----------------------------------------------------------------------

“Great job! Don’t try training in any less then 3 days.”

Anne Flood
Director Risk/Quality
UMH
201 E. University Parkway
Baltimore, MD 21218

-----------------------------------------------------------------------

"Wonderful system! Presentation was done in a very consistent manner giving a good overview of system and capabilities. The real case scenerio exercise was a good way to bring it all together."

Pam Grant
Risk Management Coordinator
MedStar - Union Memorial
Telephone: 410-554-2293

-----------------------------------------------------------------------

"My work team and I found the product to be very useful and user-friendly. The software enabled us to cut our work time in half and we ended up with a detailed and nicely formatted finished product including flowchart, graphs
and worksheets."

Stephen A. Craig
Memorial Regional Medical Center
(804) 764-7968

-----------------------------------------------------------------------

"Excellent appreciation for Opportunity Analysis and FMEA guidance."

Sharon McNamara
Risk Manager
Chubb Insurance

[Top]

-----------------------------------------------------------------------

References & Testimonials in PDF Format

Questions? Pricing?

Call: 804-458-0645 and ask for
Gary Bonner Ext. 315 Email: gbonner@reliability.com

Laurie Lynch - Main Office Email: llynch@reliability.com


 


Healthcare Articles
FMEA RCA Optimizing RCA & FMEA Efforts Healthcare
ASHRM Journal 2004, Vol. 24 No. 3
Patient Safety Is Regulatory Compliance Synonymous with Increasing Patient Safety? The Role of RCA in Healthcare
Robert J. Latino, Reliability Center, Inc.
Human Error Impact of Human Error on the Bottom Line
Robert J. Latino, Reliability Center, Inc.
RCA Opportunities Where Do Opportunities Fit in the Budget?
Robert J. Latino, Reliability Center, Inc.
   
Learn PROACT®
PROACT Suite PROACT® Suite
PROACT Software Training PROACT® Software Training
PROACT FAQ PROACT® FAQ
PROACT System Requirements PROACT® System Requirements
LEAP Software

LEAP Basic Opportunity Analysis

Reliability Resources
Proact Presentations

PROACT® Audio Visual Presentations

Business Analysis Sample Business Cases
Analysis Reports Sample Analysis Reports
suggested healthcare reading Suggested Healthcare Reading
Local Hotel Information Local Hotel Information
Virginia Tourism Virginia Tourism
healthcare links Healthcare E-links
 
Conferences and Events
Proact FMEA

PROACT® FMEA & RCA Training

 

ASHRM Annual Conference
October 10-12, 2007
Hyatt Regency Chicago
Chicago, IL
Visit us at booth #311

   

hcquote

Presentations, Resources and Samples

Join our FREE Newsletter Email!
Type your email here:  


Subscribe to Reliability Center's Healthcare informational newsletter for
RCA Consulting, Training, Software and Resources. See an example >>

Post, Respond, Read and Learn...PROACT Community

 


Ask your representative to sign you up for our Healthcare discussions today! Join the PROACT® Community !


PROACT Community

 

 

Reliability Center Incorporated 501 Westover Avenue Hopewell, Virginia 23860 Phone: 804.458.0645 Fax: 804.452.2119 Email: Info@Reliability.com